Terms of Service

Welcome to SeoulKaya.

These Terms of Service govern your access to and use of our website, products, services, and online store. By visiting our website or placing an order, you agree to be bound by these Terms of Service.

SeoulKaya is operated under Daily Goods Enterprise FZ LLC, a UAE-registered company.

1. Company Information

Store Name: SeoulKaya
Operating Company: Daily Goods Enterprise FZ LLC
Email: support@daily-goods.com
Phone: +971 506980921
Address: YUNE1288, Compass Building, Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in a way that does not harm, misuse, or interfere with the website, our business, or other customers.

You agree not to:

• Use the website for fraudulent or illegal activities

• Provide false, incorrect, or misleading information

• Attempt to access restricted areas of the website

• Copy, misuse, or reproduce website content without permission

• Interfere with the security or operation of the website

3. Product Information

SeoulKaya offers Korean beauty, skincare, body care, hair care, beauty tools, and related self-care products.

We make reasonable efforts to provide accurate product descriptions, images, prices, and availability. However, product packaging, color, size, ingredients, and appearance may vary slightly due to supplier updates, screen display differences, or product batch changes.

Product information on our website is for general beauty and self-care purposes only.

4. Beauty and Skincare Disclaimer

Products sold on SeoulKaya are intended for cosmetic, beauty, and personal care use only.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Any skincare routine, product suggestion, or beauty content provided on our website is for general information only and should not be considered medical or dermatological advice.

If you have sensitive skin, allergies, existing skin conditions, or medical concerns, please review the product ingredients carefully and consult a qualified healthcare professional before use.

Customers are responsible for performing a patch test before using any new skincare, body care, hair care, or beauty product.

5. Orders and Acceptance

When you place an order on our website, you agree that all information provided is accurate and complete.

Order confirmation does not automatically mean final acceptance of the order. We reserve the right to cancel, refuse, or limit any order due to:

• Product unavailability

• Incorrect pricing or product information

• Payment failure

• Suspicious or fraudulent activity

• Delivery restrictions

• Errors in customer information

• Any other reasonable business reason

If an order is cancelled after payment, we will process a refund according to our refund policy.

6. Pricing and Currency

Product prices are displayed in the available store currency. Prices may change without prior notice.

The final amount payable may include product price, shipping charges, taxes, duties, or other applicable charges depending on the delivery destination and payment method.

We reserve the right to correct pricing errors at any time.

7. Payment

We accept payments through available secure payment methods displayed at checkout.

By placing an order, you confirm that you are authorized to use the selected payment method.

We do not store full debit card or credit card details on our website. Payments are processed through secure third-party payment providers.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines mentioned on our website or order confirmation.

Delivery timelines are estimates only and may be affected by supplier processing, courier delays, customs clearance, public holidays, weather conditions, or other factors beyond our control.

Customers are responsible for providing complete and accurate delivery information. SeoulKaya will not be responsible for delays or failed deliveries caused by incorrect address, unavailable recipient, or incomplete contact details.

9. Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, clearance charges, or other local fees may apply depending on the destination country.

Unless otherwise stated, such charges are the responsibility of the customer and may be collected by the courier or local authority at the time of delivery.

SeoulKaya is not responsible for customs delays, customs rejection, or additional charges imposed by local authorities.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return and Refund Policy.

For hygiene and safety reasons, certain beauty, skincare, body care, hair care, and personal care products may not be eligible for return once opened, used, damaged, or unsealed, unless the product is defective or incorrect.

To request return support, customers must contact us at support@daily-goods.com with the order number and issue details.

11. Product Use and Customer Responsibility

Customers are responsible for using products according to the instructions, warnings, and guidelines provided on the product packaging or product page.

SeoulKaya is not responsible for misuse, allergic reaction, incorrect application, overuse, or use of products contrary to product instructions.

If irritation, discomfort, or reaction occurs, customers should stop using the product and seek professional advice if required.

12. Availability of Products

Product availability may change without prior notice. Some products may be discontinued, delayed, or unavailable due to supplier or logistics conditions.

We reserve the right to update, replace, remove, or discontinue any product or collection at any time.

13. Promotions and Offers

From time to time, SeoulKaya may provide discounts, promotional codes, launch offers, or special campaigns.

Promotions may be subject to specific terms, expiry dates, minimum order values, product exclusions, or other conditions. SeoulKaya reserves the right to modify or cancel promotions at any time.

14. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

You are responsible for all activity under your account. Please notify us immediately if you suspect unauthorized access or misuse of your account.

15. Intellectual Property

All website content, including text, images, graphics, logos, product presentation, design, layout, and brand content, belongs to SeoulKaya, Daily Goods Enterprise FZ LLC, or its content providers, unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without prior written permission.

16. Third-Party Services

Our website may use third-party services such as payment gateways, shipping partners, ecommerce platforms, marketing tools, analytics services, and fulfillment partners.

These third parties may have their own terms and privacy policies. SeoulKaya is not responsible for the actions, policies, or services of third-party providers beyond our reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, SeoulKaya and Daily Goods Enterprise FZ LLC shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, or services.

Our liability, if any, shall be limited to the amount paid by the customer for the relevant order.

18. Website Errors and Interruptions

We do not guarantee that the website will always operate without errors, interruptions, delays, or technical issues.

We reserve the right to update, maintain, suspend, or modify the website at any time without prior notice.

19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect customer information.

By using our website, you agree to our Privacy Policy.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates, unless otherwise required by applicable consumer protection laws.

Any disputes shall be handled through the appropriate legal or regulatory channels in the United Arab Emirates.

21. Changes to Terms of Service

We may update these Terms of Service from time to time to reflect changes in our business, website, policies, or legal requirements.

The updated version will be posted on this page with the revised effective date. Continued use of the website after updates means you accept the revised Terms of Service.

22. Contact Us

For any questions about these Terms of Service, please contact us:

Email: support@daily-goods.com
Phone: +971 506980921

Daily Goods Enterprise FZ LLC
YUNE1288, Compass Building,
Al Hulaila, Al Hulaila Industrial Zone-FZ,
Ras Al Khaimah,
United Arab Emirates

SeoulKaya — Glow Naturally. Care Beautifully.

Effective Date: [Insert Date]